Delete your data

Closing your account

You can ask us to delete your Servmitr account and the personal information linked to it at any time. This applies to customers and to providers.

How to ask

• Email hello@servmitr.com from the email address on your account, or write from any address and tell us the mobile number on your account.
• Use the subject "Delete my Servmitr data".
• We will confirm it is you, for example by sending a code to your mobile number, before we delete anything.

What happens next

• We delete or anonymise your name, email, saved addresses, photos and profile within 30 days.
• Your sign-in is removed, so you will need to create a new account to use Servmitr again.
• For providers, your verification records and documents are deleted, and your shop and services are taken off Servmitr.

What we may have to keep

The law requires us to keep some records, such as bookings, bills and payments, for a set period for tax and accounting, and to deal with disputes and fraud. We keep only what is needed, for as long as is needed, and then delete it.

Other choices

If you would rather keep your account and only stop certain things, you can turn off notifications and location in your device settings, or edit your details in the app. See our Privacy Policy for the rest of your rights.